We are very proud of the high
quality of both our products
and customer service.
Unfortunately, it is a fact
of life that once in a while
dissatisfaction may occur
due to circumstances beyond
our control. It is always
our intention to resolve
any such dissatisfaction
promptly, courteously, and
to the customer's satisfaction.
We are unable to accept returns
on already opened foodstuffs,
but we will handle merchandise
returns on an individual
basis. Should a return be
required, it must be sent
back within three (3) business
days of its original receipt
by the customer.
In the event damage occurs
to the merchandise in shipment,
please promptly contactour
customer service department
for further instructions. Notification
of damage must be done within
three business days of receipt
by the customer.
On occasions a particular
item that you have ordered
may be out of stock. When this
occurs, the available products
will be shipped immediately.
We will notify you by EMail
of products not in stock and
if they have been back ordered
for you. Due to the wide range
of specialty supppliers we
utilize to keep us provided
with these specialty high end
imported products,, it is not
always possible to automatically
back order items for you. If
we were unable to back order
the item(s), please check back
on our site for availability.
It is always our goal to maintain
the privacy and the confidentiality
of your transactions, including
your credit card and personal
information as well as your
EMail address. We never release
your information to others,
and guarantee not to use it
for purposes other than those
originally intended.
We always strive to make your
shopping experiences at all
of our web sites a pleasant
one!
Sincerely Yours
Eurotrade LLC
Your one stop
source for a taste of the
finer things in life |
